So because they don't like my opinion I've been blocked from posting on their Facebook page, and they are not responding to my messages now! Placed my first order with these mid November ans swiftly received my order, however one of the items was incorrect but granted they swiftly supplied the correct transformer. Placed a second order at early December, no sign of the order by second week December so finally managed to get a response that one item was out of stock and the other would be shipped, waited a few more days and as the item hadn't been shipped I went to their address in Southport and was able to collect there and then. Noticed the item that was out of stock was now back in stock so placed the order, a week later got a tracking number that didn't work, eventually got hold of them and they said I'd got the wrong tracking number and the item had been delivered... it hadn't! After some tooin' and frowin' they issued a refund (I suspect it was never shipped, or was sent to someone else). Put decs up Christmas week and the arch from the first order wouldn't light up, sent several messages for a returns label to bo avail. Messeaged through Facebook and was blocked! Thankfully the latter was ordered through Klarna who have advised of multiple customers having issues and they will be in touch this week to resolve the matter on my behalf. This company are an utter disgrace!