AVOID! WASTE OF TIME AND MONEY! Placed order with extra payment for express delivery which was late - not even apologise or refund for delivery as normal company would offer. Order came without the christmas tree! Customer service is just a big JOKE, they don't give a f*** of what happened to your order. Told me that they dispatched everything and now its my problem to deal with the courier! They not even bother to call courier and check whats going on. I asked for refund which was DECLINED! Because they got some 7 days until they can even look into my query! This is just RIDICULOUS!! consumer right is aware and there are already some complaints about them. Also their products are not worth the price for example be very careful when you ordering lights as you need transformer which cost additional £30! Quality is quite poor and now I need to wait FEW WEEKS until I get my refund for a tree. This is the worst company I ever dealt with and due to pandemic I've purchased 90% of presents and decorations online and didn't had such a problems.