Great Customer Service 5* work on my Scott spark mountainbike which needed some attention. Work was carried out with friendly helpful information before by phone call to explain the problems & advise. Upon collection they made sure I was happy with everything, new bushes , twinlock fixed, new tyre.. etc I also bought a superb electronic bike pump after advise in store.. It's Amazing. Nothing is too much trouble. This is a superb bike shop with good customer care & a huge stock of bikes & products they sell. Would definitely recommend Westbrook cycles for serious cyclists. Will purchase soon soon. Thanks for looking after me.