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Westbrook Cycles Reviews

4.9 Rating 1,352 Reviews
98 %
of reviewers recommend Westbrook Cycles
4.9
Based on 1,352 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
Greater than 81%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Westbrook Cycles Reviews
Visit Website

Phone:

01642 710232

Email:

info@westbrookcycles.co.uk

Location:

Unit 9 Ellerbeck Way, Stokesley Business Park, Stokesley
Middlesbrough
TS9 7AE

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Great Customer Service 5* work on my Scott spark mountainbike which needed some attention. Work was carried out with friendly helpful information before by phone call to explain the problems & advise. Upon collection they made sure I was happy with everything, new bushes , twinlock fixed, new tyre.. etc I also bought a superb electronic bike pump after advise in store.. It's Amazing. Nothing is too much trouble. This is a superb bike shop with good customer care & a huge stock of bikes & products they sell. Would definitely recommend Westbrook cycles for serious cyclists. Will purchase soon soon. Thanks for looking after me.
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Posted 1 week ago
Great customer service, Westbrook helped me get the tools I needed & gave me great info on what was best. Took my bike in for a few maintenance problems & they were happy to carry out a fantastic job on my bike & make the repairs needed to get me going. 5* Excellent ๐Ÿ‘
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Posted 1 month ago
Ordered freehub (incorrectly) and after finding it was wrong one contacted the store and they found correct one and sent it out with return label for wrong one. This was all resolved within a few days so quick and very helpful customer service. Definitely use again.
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Posted 1 month ago
Trying to get help from the trading platform had left me feeling hopeless. I had all but given up when I found Mrs. Francesca and her team. To my surprise, they approached my issue with real dedication and skill. Their updates were timely and honest, and they worked hard to make sure I understood each step of the process. They gave me back a sense of control and, ultimately, helped me reach a positive resolution. I canโ€™t thank them enough and would gladly recommend them to anyone going through something similar.
Westbrook Cycles 1 star review on 2nd July 2025
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Posted 2 months ago
Trying to get help from the trading platform had left me feeling hopeless. I had all but given up when I found Mrs. Francesca and her team. To my surprise, they approached my issue with real dedication and skill. Their updates were timely and honest, and they worked hard to make sure I understood each step of the process. They gave me back a sense of control and, ultimately, helped me reach a positive resolution. I canโ€™t thank them enough and would gladly recommend them to anyone going through something similar.
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Posted 2 months ago
Trying to get help from the trading platform had left me feeling hopeless. I had all but given up when I found Mrs. Francesca and her team. To my surprise, they approached my issue with real dedication and skill. Their updates were timely and honest, and they worked hard to make sure I understood each step of the process. They gave me back a sense of control and, ultimately, helped me reach a positive resolution. I canโ€™t thank them enough and would gladly recommend them to anyone going through something similar.
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Posted 2 months ago
Thankful l got redeemed with the help of TheresachinRecovery INC
Westbrook Cycles 1 star review on 31st May 2025
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Posted 3 months ago
Lost ยฃ100k saved by Supreme assets recovery AT G mail .com
Westbrook Cycles 1 star review on 10th May 2025
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Posted 3 months ago
Theyโ€™re scammers. Get your funds back gmail in my bio
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Posted 4 months ago
Sup*reme*asset*7*@*gm*ail.*com Help me get my Investment back after my withdrawals were Blocked because of fraud.
Westbrook Cycles 5 star review on 21st March 2025
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Posted 5 months ago
I canโ€™t thank Benito Gabriel and his team enough for their exceptional work in helping me recover all the money I lost to a scam platform. They were thorough, professional, and kept me informed every step of the way. Thanks to their expertise and persistence, I got my full amount back. If youโ€™re facing a similar situation, I highly recommend their servicesโ€”they truly deliver results. ๐„๐ฆ๐š๐ข๐ฅ โ€”๐๐ž๐ง๐ข๐ญ๐จ๐ ๐š๐›๐ซ๐ข๐ž๐ฅ๐Ÿ’๐Ÿ’๐Ÿ—@๐ ๐ฆ๐š๐ข๐ฅ.๐œ๐จ๐ฆ ๐–๐ก๐š๐ญ๐ฌ๐€๐ฉ๐ฉ โ€”- +๐Ÿ (๐Ÿ“๐ŸŽ๐Ÿ“) ๐Ÿ’๐ŸŽ๐Ÿ-๐ŸŽ๐Ÿ•๐Ÿ๐Ÿ’
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Posted 7 months ago
Iโ€™m beyond grateful to Supreme Asset for helping me reclaim my $203,000 investment from a scam platform. Their professionalism, expertise, and relentless efforts made all the difference. They kept me informed every step of the way and handled the situation with utmost efficiency. I highly recommend their services to anyone in a similar situation. Contact them at ๐Ÿ“ง ๐„๐ฆ๐š๐ข๐ฅ: ๐ฌ๐ฎ๐ฉ๐ซ๐ž๐ฆ๐ž๐š๐ฌ๐ฌ๐ž๐ญ๐Ÿ•@๐ ๐ฆ๐š๐ข๐ฅ.๐œ๐จ๐ฆ ๐จ๐ซ ๐Ÿ“ฒ ๐–๐ก๐š๐ญ๐ฌ๐€๐ฉ๐ฉ: +๐Ÿ’๐Ÿ’ ๐Ÿ•๐Ÿ‘-๐Ÿ–๐Ÿ–-๐Ÿ”๐Ÿ—-๐Ÿ•๐Ÿ—-๐Ÿ“๐Ÿ– ๐•—๐• ๐•ฃ ๐•ฃ๐•–๐•๐•š๐•’๐•“๐•๐•– ๐•’๐•Ÿ๐•• ๐•–๐•—๐•—๐•–๐•”๐•ฅ๐•š๐•ง๐•– ๐•’๐•ค๐•ค๐•š๐•ค๐•ฅ๐•’๐•Ÿ๐•”๐•–.โ€
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Posted 7 months ago
I lost my Bitcoin investment to a scam platform and thought it was gone forever. Thankfully, Supreme Assets Recovery Agency stepped in and helped me recover my funds. Their team was professional, reliable, and kept me updated throughout the process. If youโ€™ve been scammed, donโ€™t hesitate to contact them. Reach out via ๐˜Œ๐˜ฎ๐˜ข๐˜ช๐˜ญ: ๐˜ด๐˜ถ๐˜ฑ๐˜ณ๐˜ฆ๐˜ฎ๐˜ฆ๐˜ข๐˜ด๐˜ด๐˜ฆ๐˜ต๐Ÿ• @ ๐˜จ๐˜ฎ๐˜ข๐˜ช๐˜ญ .๐˜ค๐˜ฐ๐˜ฎ ๐–๐ก๐š๐ญ๐ฌ๐€๐ฉ๐ฉ: +๐Ÿ’๐Ÿ’ ๐Ÿ•๐Ÿ‘-๐Ÿ–๐Ÿ–-๐Ÿ”๐Ÿ—-๐Ÿ•๐Ÿ—-๐Ÿ“๐Ÿ–. Highly recommended!
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Posted 7 months ago
I lost 640 pounds worth of BTC to a scam broker and thought it was gone forever until I contacted Supreme Assets Recovery Agency. Their team was highly professional, supportive, and efficient in helping me recover my funds. I couldnโ€™t believe how smoothly the process went. If youโ€™ve been scammed, I highly recommend contacting them via email at ๐˜ด๐˜ถ๐˜ฑ๐˜ณ๐˜ฆ๐˜ฎ๐˜ฆ๐˜ข๐˜ด๐˜ด๐˜ฆ๐˜ต7@๐˜จ๐˜ฎ๐˜ข๐˜ช๐˜ญ.๐˜ค๐˜ฐ๐˜ฎ or WhatsApp +44 73-88-69-79-58. They truly deliver results!
Westbrook Cycles 1 star review on 12th January 2025
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Posted 7 months ago
Brilliant service from Westbrook cycles. The free hub on my Cannondale Topstone needed replacing with under 500 miles done and well under a year of use. Stephen at Westbrook approached Cannondale who said that it was normal wear and tear, so would not replace it under warranty. Westbrook stepped in and replaced it themselves. The replacement part arrived by first class delivery the next day. Thank you to Stephen and Westbrook.
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Posted 1 year ago
Ordered a Scott Addict eride 30 plus mudguards at a combined cost of some ยฃ2800.00. The bike arrived with the headset loose and my local bike shop charged ยฃ25.00 to rectify. I asked Westbrook, via email, to recommend a set of mudguards to fit the new bike. They did and I added this to my bike purchase. The mudguards do not fit this bike. I emailed Westbrook and their response is worded to the effect that nobody at Westbrook would have recommended these mudguards. So, in effect I imagined this interaction. I have yet to ride the bike mainly as a consequence of the loose headset, now rectified. Iโ€™ve never purchased from Westbrook and certainly will spread the word around my cycle club of some 400 plus members. Never again. Oh, by the way. I can send the mudguards back at my cost as the response included the information that they donโ€™t do return labels.
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Posted 1 year ago
Good service the item arrived very quickly and well packaged. I would definitely buy from Westbrook Cycles again.
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Posted 1 year ago
Very very good..... Not to Brill at keeping you updated.... but wen u email someone them they will reply within the hour.... and they give me estimate of 13 days but my bike arrived from across the seas in 10 days I was well pleased wiv there service....
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Posted 2 years ago
Super fast response to all my emails and cheapest online prices. Brilliant!
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Posted 2 years ago
Rode 50 miles in each way to visit this amazing Bike Store and its delightful staff! Emailed about required part in the morning. Westbrook Cycles replied within an hour of store's opening time on the same day! Confirmed they have the part in stock and it's waiting for me! (Thank you James!). Got there, met the amazing and helpful person who even offered for me to stay a little bit to warm myself as it was freezing and wet January day. So kind! What a beautiful location as well, Stokesley - never been, loved it, will visit again for sure! It's flat all around you and right there, in front of you are these steep mysterious ...mountains! These are the famous North York Moors, got to see those again, breath-taking! Awesome experience, chaffed to bits as virtually no other supplier had this part. Only Wesbrook Cycles had it in stock, that I could find on the internet (despite an extensive search)! The Store was very well organised and stocked, full of beautiful, quality bikes. Many thanks Westbrook Cycles, You're awesome! Wish you more business!
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Posted 2 years ago
Westbrook Cycles is rated 4.9 based on 1,352 reviews