Westbrook Cycles Reviews

Name: Westbrook Cycles
Address: Unit 9 Ellerbeck Way, Stokesley Business Park, Stokesley, Middlesbrough
Rating: 4.87

4.9 Rating 1,360 Reviews

97 %

of reviewers recommend Westbrook Cycles

4.9

Based on 1,360 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01642 710232

Email:

info@westbrookcycles.co.uk

Location:

Unit 9 Ellerbeck Way, Stokesley Business Park, Stokesley
Middlesbrough
TS9 7AE

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Westbrook Cycles 1 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve always been someone who prefers to solve things on my own, but this time was different. What started as a small issue on my platform slowly turned into weeks of frustration and uncertainty. I tried everything I could think of, but nothing worked. Just when I was about to give up, I came across QUICKRICOTECH. and from that moment, everything began to shift. Their team approached my situation with patience, empathy, and professionalism that immediately put me at ease. They didn’t just rush to fix the problem; they listened, explained, and made sure I understood each step. It was more than technical support — it was human support. By the time everything was resolved, I realized the real difference wasn’t just in the solution they provided, but in how they made me feel understood and valued throughout the process. It reminded me that sometimes, reaching out for help isn’t a sign of weakness — it’s a step toward peace of mind”

Westbrook Cycles 4 star review on 8th July 2026

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Posted 2 months ago

“My issue was addressed promptly and with a high level of professionalism, which made the entire process reassuring. I was especially grateful to have received a full refund last week. The team showed a clear sense of responsibility and a sincere commitment to supporting their clients.”

Westbrook Cycles 4 star review on 7th May 2026

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Posted 4 months ago

“The way my complaint was handled was both efficient and professional. Receiving my full refund last week was a huge relief, and the team demonstrated strong responsibility throughout.”

Westbrook Cycles 4 star review on 1st May 2026

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Posted 4 months ago

“Very good, all east and very smooth!”

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Posted 4 years ago

“Great price and fast delivery”

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Posted 4 years ago

“Received the item on the estimated delivery period... Have physical inspection about the item and I feel it works very well... It fit to the frame and nice, in good condition... Many thanks Westbrook...”

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Posted 4 years ago

“""”

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Posted 4 years ago

“Great follow up service and good product. Have given 4-stars as initially as was sent wrong Lezyne Seal Kit (Code: UPG-L-1-RP-SEALK-V1HPMP) - easily understood picking error (only 1 letter different on actual Code: UPG-L-1-RP-SEALK-V1HVMP), plus as the photo was "image for illustration purposes only" so no visual double-checking was possible. Emailed Westbrook and they sent the correct kit immediately, so I was impressed (many thanks).”

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Posted 4 years ago

“Really solid trainer, far better than previous versions. Service from Westbrook was exemplary”

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Posted 5 years ago

“Really solid trainer, far better than previous versions. Service from Westbrook was exemplary”

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Posted 5 years ago

“The first crank that was sent out was faulty but Westbrook sent out a replacement promptly.”

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Posted 5 years ago

“Great service”

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Posted 6 years ago

“Delivered in time, no problems with purchase process”

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Posted 7 years ago

“very pleased. gear selection good”

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Posted 7 years ago

“Everything was very good / fast shipping / very happy with the service . i will recommend it .”

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Posted 7 years ago

“shipping and article in line with expectations. Perfect !!!”

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Posted 7 years ago

“shipping and article in line with expectations. Perfect !!!”

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Posted 7 years ago

“Excellent”

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Posted 7 years ago

“Exactly as described - Does the job perfectly. Excellent service by Westbrook as always”

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Posted 7 years ago

“Have good stock and cost”

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Posted 8 years ago

Westbrook Cycles is rated 4.9 based on 1,360 reviews