WeTravel was referred to me by a colleague and I was excited to use their platform to launch my first yoga retreat. I spent multiple hours building a retreat page while simultaneously waiting for them to verify me as a user. I provided all of my requested personal documents and business information. I then received an email that said my verification was denied, the decision couldn't be appealed, my account was restricted, and there would be no further communication. I received NO reasoning as to why my account wasn't verified and I have no access to all of the program design and pricing information I created. I've sent emails and tried contacting them through their live chat numerous and have had no response whatsoever. I think this is a horrible business practice and while I understand they want to protect their company from would-be fraud, they could at least respond and tell me why my account was denied. I am very disheartened and disappointed and if they ever do respond at this point, I'm over it. I'm also trying to find another booking site to work with ASAP.