What a nightmare! They'll take your money and hold on to it indefinitely. We signed up for a business account with WeTravel. Got a payment to our WeTravel account for a booking from a client for one of our trips. We were then told our account still had to be verified for us to be able to get a payout.
So we decided to fund the trip believing that after the verification is done WeTravel would release our money. BIG MISTAKE!!! Its several months now and we haven't gotten even a dime of that money. The account also hasn't been verified till now. We availed all the required documentation for verification bit still nothing.
We've sent like a gazillion emails they are all ignored. You can't even reach them by phone! At some point we thought we were emailing the wrong email addresses so we decided to use different emails (unknown to them) to make random inquiries. They responded immediately which indicates all our previous emails raising our concerns were deliberately ignored! How rude and unprofessional.
These chaps are CROOKS! Horrible service!