I am a real customer, and I work in customer service for a living, I feel for all of you. Good work goes unnoticed, but Matthew's work is above good and should be noticed. He contacted me as soon as possible, after I sent him an email and voicemail, to put my order on hold since I made a mistake. I ordered the wrong wheels and Matthew fixed that for me. That's the pinnacle of customer service, even though I made the mistake the staff and company made an effort to fix my problem, that created. Thank you so much and you have my business.
5 years ago
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