Well the magazine looks like a good idea when you have suffered at the hands of rogue companies and bad customer service. but to be honest it was unpleasant with three of their staff. i spoke to a lawyer, who, being well aware I am recovering from mental health problems proceded to speak down to me in a very patronising way, and while his advice was right his attitude was very unpleasant and I felt like saying that he should speak to clients with a bit more respect instead of talking down to them. so I decided to cancel my subscription also due to financial difficulties, and the first woman simply pushed and pushed me to keep my subscription open, I ended up hanging up so I didnt lose my temper. I called back to speak to someone else who appologised but then proceded to push and push and offer more and tell me of other magazines available. It was very off putting to have their services pushed on you when you explained you are already unhappy with service received and in bad financial status. very off putting and it seems even those fighting for the consumers do not have decent customer services either. Very dissapointing and dismaying.