In particular we'd like to know: - Whether you spoke to someone and, if so, who you spoke to? No, I didn't speak to anyone. I put in my order on the strength of what I saw advertised on the website. - Did you like our website? Simple answer - yes. - What about delivery? Items have just been delivered within the 48 hours promised. - Finally, is there anything we can do to improve our service? Delivery service very good. Quality of goods? We'll have to see how the LEDs perform once we've put them into full use. Will they survive 5 years or be discarded as unsuitable for our purpose in favour of other LEDs?