First time that I have used this company and very pleased I was too. I ordered just a couple of bulbs as a trial, late Monday 6th January and they arrived Friday 10th January with the free delivery option. The range of bulbs and fittings is impressive although I had difficulty accessing the web page for transformers and drivers . . it may have been my computer??? I have now fitted the bulbs but as half expected, I need an LED driver for one of them. Packaging was OK but nothing special and bulbs could be damaged in transit. The product is as expected and is performing well. I have now ordered a further two bulbs given my confidence in the company and their products.