Found you through web search. Being local I was able to visit your showroom rather than use phone. This was good as I had a particular lighting issue to solve. Staff were available and helpful. I needed 3 * LED downlight and dimmers for "two way" dimming. Unfortunately the dimmers provided were not suitable for "two way" dimming contrary to the advice I was given in the showroom. Having contacted the manufacturer to clarify what I actually needed I returned to the showroom. The incorrect dimmers were readily returned and refunded although I felt that the restocking charge was unreasonable since it was they who told me what I needed, not my mistake. Would I use WLED again? Yes. But be careful if you ask for technical advice on your items.