Very knowledgeable and helpful staff. Spent a good while talking to the sales guy, about all the different options and choices. In the end I purchased them to see the quality. They didn't have it off the shelf due to it being new stock coming in, so an order was placed including free delivery. They kept me well informed when the item was dispatched etc and it arrived on time Quality of the item is great and a direct replacement for the old incandescent / compact fluorescent lamp (CFL), but much better than both and non of that buzzing noise like the CFL. In comparison its 10x less wattage (power use) than the equivalent bulb but just as bright and half the power usage of the equivalent CFL. So hopefully quids in. Brightness of the B22 6W OMNI-LED, CLEAR GLOBE is equivalent to a 60W bulb. Now I need to order some bulbs for the rest of the rooms and for the rest of the family as they are now after them. H