I have ordered many LED bulbs from wholesale led lights over the years and have found the products and service to be good. I was disappointed with my recent order though when only part of it arrived. I assumed a second package would be on its way, but after a week of watching my account status continuing to say 'processing' It was only when I decided to make contact that I was told the bulbs I had ordered had been discontinued and I would not be getting them. I really would have appreciated being told this at the point of sale, especially when the website even to this day still says they are available.
I was offered the nearest alternative but this turned out to be unsuitable for my fitting.
Products and prices good but the customer service this time really let them down.
11 years ago
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