We were told about your site from a friend but found little choice as lights go for the front room however we ordered 2 on the 1st August and after a week rang to ask if they were in transit or what had happened the agent that I spoke to that time promised to be very helpful he assured that he would see that the lights would be sent straight out and that we would receive them the next day or the following day but alas no lights arrived we left it a few days in case there had been a hold up before phoning again and spoke to another agent who told us that they might not have arrived at your depot yet but give him 20 minutes and he would see what had occurred and ring us back which he did. The good new was that he said he had he had arranged for them to be sent straight away by courier and we would receive them the next day for which we did receive an email also assuring us that they had been despatched from your depot. The next day we received them via courier. The lights are complete and well wrapped and we have yet to put them up. Thank you.