I haven't received my order yet so this review just relates to the service rather than the products. I ordered some LED strip light extrusions via the website on 14th August. I received a confirmation email saying that the order was in process but heard nothing else for a week, so I emailed (no response) and called to chase. I was told my parts had been out of stock and had only been re-stocked the day before (slightly suspicious??). He said the order would be sent straight away. The chap on the phone was extremely helpful and apologetic, but in this day and age you expect to be told that items are out of stock when you order and to be kept up to speed with the progress of the order. The items should arrive tomorrow.