An unpleasant experience. I was informed that my choice of goods were showing as being in stock, however a few days later when I phoned to enquire about the status of my order I was told that there was a system error and although showing as being in stock - the items were not actually there. No attempt to contact myself was made - I had to make all the moves. Ultimately I was offered an alternative product, which I reluctantly accepted. When the goods arrived a day late, upon looking over the product, I considered it to be of a lesser quality than I expected. A phone call to the company was made the day after receiving the goods - to inform them I would be returning the order and that I was dissatisfied. At the moment I'm still waiting for the returns form to be emailed to me.