Terrible! Still trying to get an email from customer services with a returns request to send one of my Items back. I have sent 2 emails (no reply) and spoken on live chat where I was promised the returns email (no email received). I ordered IP68 LED strip but received a call from WLED that the IP68 strip was ‘no good’ and that I would be supplied with IP67. I was given no refund even though I paid for the more expensive IP68. The customer service representative was also very rude and seemed to lack knowledge in his own products. When my delivery arrived there was no LED controller - just a highly overpriced remote control which I am trying to return for a refund. I am now in the process of complaining to PayPal in an attempt to send the remote control back for a refund. I will be buying further LED products soon but definitely not from WLED!