Incorrectly advised of product suitability. It took nearly a month to then be delivered. I installed and tested it, and did not work as per advised. Emailed my query to the company, which was not responded to for 3 weeks. In the mean time tried the online chat with no response. Only just starting conversation with support team now, who advise I need to uninstall, and pay for return postage. Not a great customer experience.
5 years ago
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