Regretfully I have to say this is the worst service I have ever experienced in 50 years. I ordered a full bathroom unit which arrived after a long delay. The sink arrived damaged and since then I am now on sink number 5 and have no confidence this one will arrive undamaged. I asked them not to use the same courier but they did. I asked them to package it more carefully and they didn't. It was just strapped to a pallet. I rang today and they said they would ring me back and they didn't for the second time. I have never had such a poor customer experience as this. I have twice mentioned I just want my money back and for this nightmare to.be over. Such a shame.