Products are generally good and delivery is generally good. Estimating help in the shop in Aberdeen has proven to be poor. There were 4 items on the large order that were under estimated (or missing entirely) and one item that was over estimated by 100%. On delivery, plastic ceiling tiles were damaged, a length of interior aqua panel strip was damaged and a whole sheet of aqua panel was incorrectly manufactured. (still awaiting a replacement for this). On the positive side, service from Glasgow office on replacement items / additional items has been good, with quick response time and delivery.