Pathetic after sales service. I bought 2 Alexander James cabinets at £230 each. 1 cabinet had a missing floor stud, rendering it unstable and dangerous. I returned to the warehouse to be told that no small parts were kept and was then advised to go to Screwfix. I complained to customer services and your David Law apologised and contradicted the advice I was given, claiming that spare parts are indeed kept for such eventualities. He offered me a miserly £25 off my next purchase which I said was unacceptable in view of the energy, time and frustration I had endured. I asked for a partial refund on my credit card as I would not be coming back to your showroon. He blatantly refused to accede to this reasonable request. I have already explained this ridiculous scenario in Google review.