I have recently purchased a toilet and wash hand basin from yourselves. I purchased these items through your website on the Sunday and was informed that it was in Stock but when I went to collect the basin was not in stock. Later in the week my partner collected the basin but there was no pedestal and I was informed that the basin didn't come with one though the picture on the Internet shows the sink with one but doesn't say sold separately. So it was a third trip to purchase this. So all in all it was a bit poor with regards to ordering and collection of my items.