Ordering products online was easy, the showroom in Glasgow is nice and helps to have an idea of what you would like to get. However: - While in the showroom, I asked a question about the difference between two very similar shower heads and the shop assistant said that it was just a different design. It was not just that. And the difference was relevant. - I ordered a vanity and toilet combined, which the color I had picked was not in stock yet. I was informed of when it would be delivered and arranged with contractors a suitable date to start work in my bathroom. 3 days before the delivery date, I called Wholesale Domestic just to confirm all the items I had ordered were being delivered on the same day and was informed that there was a delay of 2 weeks in the arrival of the vanity unit. I thought that it was very inconsiderate of Wholesale Domestic for not informing me of the delay. - The shower head I ordered had missing parts. I was lucky that the contractors renovating my bathroom had extra parts for showers and this didn't delay the bathroom installation. There was nothing inside the package that I could have used to check if everything was there.