Retail quality and service - disappointed.
Full bathroom suite ordered for my sons flat, price was reasonable but downhill from there. First off the bath was damaged by a fork truck IMO, this would have been noticeable by the packers but they sent it out anyway (It was replaced with a few hiccups but at least it got sorted)
Next issue I had was with the fitting instructions, to be fair I did get a good helpful response from Luigi but then he ignored my next email on another issue. To clarify, you don't get the fixings to fit your toilet bowl, sink or pedestal, these have to be PURCHASED separately and no one tells you, even when I realised this I ordered the fittings outlining my order details so that I got the right fixings, I actually did this on three occassions - on the phone, at the counter and then again on the phone but they still supplied some of the WRONG fixings, fortunately my plumber sorted this.
The cabinet we ordered was cheap and nasty, the fitting for the lamp was very poor with the plastic grommets inserted incorrectly at manufacturing resulting in one of the screws bursting through the inside of the cabinet, furious. The lamp itself had no instructions on how to wire it up, even my electrician pal was astounded after reading through the booklet - shocking lol.
So if you're asking me I'd go to a proper plumbers merchants where you'll get better quality products at a better price with the correct advice and back up service - as you can guess, I'm not best pleased with Wholesale Domestic.
10 months ago
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