I told them I wanted to see the paperwork before I agreed to any contract, they said they didn't work like that and that the paperwork would be sent 3-5 days and the money would come out in 7 days. I said I did not give permission to take any money as I needed to to see the paperwork first. I then said I didn't want to do business with them and did not want to proceed Luckily I phoned my bank , and surprise, surprise they had actually set up a direct debit, which I immediately cancelled. So all I can say, is be very careful with this company.