I have attempted to contact whoopsie 6 times on and off for 3 weeks. Each time I was assured that an engineer would be in touch but no contact has been made regarding my elderly parents who have no hot water. I have paid £129 up front as instructed and a week later I am still waiting for a call. This is appalling and I will be requesting a refund and cancelling the contract….no doubt they will charge for that too.
