I contacted Whoopsie six days ago and tried to make a claim for a leak in my bathroom. I made it clear how serious it was as theirs a build up of water in my kitchen ceiling. I have been passed around all this time cut off on the phone. Emails and calls ignored and still have no appointment to fix my leak. I would love to get a policy refund as don’t know what else to do. I am convinced this is a scam company. I need help please