EXTORTION OF MONEY FOR NON - EXISTING CAR DAMAGE. In our case, the deposit was not fully returned because a "scratch was found" on the plastic front bumper under the car. It's not visible, but there is a tactile plastic roughness, it's normal for all cars, but in this time they called it "car damage"))) I assume it's because we didn't buy car insurance at their office, but ryanair online. We lost 127Eur for non existing demage. As I see it is normal practise for many years for this company. If you want to rent a car from these racketers, then take into account the additional costs about 20-30Eur per day, or you will not get a part of the deposit back. Even if you think there is no deposit, when during renting a car at the office you will be "happy to hear"that 800Eur for the smallest car is mandatory + a deposit of about 100Eur for fuel. All other things as delivery to airport, car cleannes was fine.