What a set of cowboys! I booked a car in July for Valencia tomorrow. On the 01st August I confirmed all my documentation on the 01st August and received an email back that afternoon confirming everything ready for my arrival on 22nd August all documentation received. Yesterday I get an email asking me to confirm my documentation. I emailed them of course they were closed. This morning I called Valencia they have not received any documentation and are cancelling my booking and refunding my money. Guess what they are fully booked for tomorrow. What a coincidence. But the man kept saying he is very sorry and put the phone down on me.