A few days after we dropped off the car they charged us for a whole day extra than we originally booked for because apparently we dropped the car off 45 minutes late (9.45pm) even though the sales rep said we could drop it off until 11pm closing time. They have since not replied to any emails, it's been impossible to get in contact with them. The car was also different to the one promised- I know this is typical however the booking stated it would be a guaranteed model. So we're out of pocket and feeling scammed. Although they have low prices, I would really recommend to avoid this company, especially since they have no customer service if anything goes wrong.