James Orford
Had a New bathroom fitted. Had to pay in full up front before a tile was removed. The fitters had to halt the job for 3 days due to them being ill. Wasnt really happy with the workmanship. Every issue i had they seem to think sealer would solve it. Chip inside cupboard they used sealer to cover it up. Waited a month for bath surround. Wrong waste gate was fitted and the one i asked for was not in production any longer. 1yr on i went into the store and complained the chrome on the taps was peeling away,and other issues,the fitters said they would sort out. Turns out the fitters no longer work for the company. Was told someone would call but never did. I have cancer so was unable to follow my complaint up. 2ys on warrant is near the end,so i rise my issues again,and i had to email photos only to be told limescale is not covered and we wont replace the taps. This is not limescale though. I was then told maybe you can send more photo? My reply was "no maybe you can send a fitter to look at my issues propely". I was told someone would call me back. 1 week later still waiting. Do not buy anything from this company. Shocking service.
3 years ago
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Wickes has a 1.5 average rating from 1,669 reviews

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