Is this really going to make a difference? Will anyone from Wickes take notice?!! Planning my kitchen was good and I like the units I have bought. But the fitting of the kitchen was extremely poor. I used the fitters as supplied by Wickes. They were always very rushed, did things not on the plan and with no consultation to me first. I was overcharged by £700 for services not agreed to. Shoddy workmanship -- cupboards misaligned; cupboard handles fitted vertically not horizontally; split, old, perished gas hose fitted to new cooker (are these fitters really Gas Safety registered?!) but I was accused of supplying this hose!!!! Laminate floor fitted, but incorrect door threshold bar fitted which has now damaged the flooring; join in the Alusplash which shouldn't be there but has sharp edge which I have badly cut my finger on. Sub-contracted fitters not regularly supervised so no-one inspects their work. I made a complaint, but only Customer Services dealt with it. The Regional Installations Manager remained "incognito" to me. I asked that the fitters were supervised and the serious problem of the leaking gas hose was investigated. I have had no communication yet, and this was in August 2021.
1 year ago
Read Wickes Reviews
Wickes has a 1.5 average rating from 1,541 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial