Sheffield Customer
Faulty fire safety product still within warranty, promised refund by phoning customer services - NEVER CAME, phoned again, told now NOT gettng refund so obviously kicked off and they eventually said they were sorry, person who told me that woud be investigated and I would get refund within 14 days - NEVER CAME - blasted Wickes facebook site and Trustpilot reviews then customer services emailed me saying refund within 21 more days "CHEQUE IS IN THE POST" HAHA REALLY? 2022?- now 31 days later STILL NO REFUND - They also tried to get my review deleted rather than dealing with problem - LIES LIES LIES and shocking service especially on a fire safety product - Now contacted the CEO David Wood see what he thinks about it? - you should be so ashamed WICKES!!!
4 months ago
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Wickes has a 1.53 average rating from 1,451 reviews

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