AVOID! The bathroom plan designed by a Hove Wickes included a toilet and cabinet too large for floor plan. As they failed to email the plan for checking, the error was discovered after delivery. The consultant also included an unrequested extractor fan. He then transferred to another branch and did not respond to phone calls or emails. The Hove store manager finally acknowledged the error and grudgingly allowed us to return the items, “graciously” waiving the restocking fee. The £300 sink vanity included in the order is not compatible with ANY of the sink drains and U bends Wickes supply unless a chunk of the lower drawer is cut out. Neither the Hove store, nor Customer Services answer phone calls. We visited the Hove store today trying to resolve the vanity issues and were told that the consultants just click on items from a drop down menu, and clearly have no professional knowledge of technical specifications or fitting. We have spent hours trying to call the store and customer services and the design error has delayed the bathroom fitting by weeks. Utter shambles.