Jed Hodgkins
Dont be taken in by the lovely Phil Spencer off the telly! Wickes customer service is shocking. I purchsed my dream kitchen in January ( circa 25k) and it is still not completed! ( its now mid June) we have no oven, microwave oven , extractor and three piecses of worktop are still missing! However, I should be pleased because last week we enjoyed running water in the kitchen again! Wickes do not respond when you email them to try and get answers. I used Wickes because like many people, I believed they could do a great job in a reasonable time, ( 6 months????) Would I reccomend them? Well not to a friend thats for sure! All I want is the kitchen to be completed and good communication between us. On several occasions I have had to book off work to be at home waiting fror their tradespeople or appliacnce's to arrive, only to be told, generally on the morning that "I'm sorry they are not coming today but dont worry we will re-book!" I am extremely frustrated, dissapointed and annoyed , not the kind of eperiance I was anticipating from a national brand! Phil, I would change your sponser before they drag you down to!!
1 year ago
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Wickes has a 1.5 average rating from 1,679 reviews

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