Do not purchase Wickes’s bathroom installation service; you overpay and do not get the quality workmanship that you are promised. It’s been 1.5 weeks since we had our bathroom installed and the finish is terrible. We also had electrical work carried out by a non certified person and our toilet was leaking and still no sign of anyone attending to check that the water isn’t now seeping through our floorboards. Whilst Customer Relations keep in contact, they don’t get back to you as quickly as you’d expect. And they call serious issues “minor” even when you’ve provided several images and information that proves otherwise. The Salespeople in Store are fantastic and offer an excellent design service, and they truly are let down by the awful service afterwards. Avoid the bathroom installation service, instead go for someone independent who takes pride in their work and relies on word of mouth for business.
1 year ago
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Wickes has a 1.5 average rating from 1,659 reviews

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Alice, Customer Support

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