Had two ensuites and a bathroom completely refurbished by Wickes. The sales and design aspect of the service was brilliant but following the installation we have been left with a leak under one of the sinks, a tap that has come of the wall and last, but not least, a leak in the pipework behind the wall which is ruining the plaster. In spite of contacting Wickes Customer Services and the fitter, nothing is being done and nobody is responding. Appalling customer service. When you call their Customer Service number it rings out for ages and then sends you to answerphone. I have also had to resort to making an official written complaint but to no avail.
1 year ago
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Wickes has a 1.5 average rating from 1,679 reviews

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Alice, Customer Support

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