Wish I'd seen this site before ordering my kitchen! What a terrible experience The whole process has been very stressful for 2 months! Dealing with the staff-sales agent in Folkestone was a very unpleasant experience from the Store manager to the sales representatives. Where is the attention to detail and customer service? Horrible treatment, bad communication. They never put themselves on the customer shoe, unacceptable. I will be happy to share my disappointment with a higher manager than the store manager. Feel free to contact me I will defiantly not be recommending Wickes to anyone-what a fiasco