Ordered fence panels and 1 fence post as the existing post were good. Wickes delivered the fence panels on the day arranged but without the fence post. I phoned the store and I was assured that the post would be delivered by noon the next day. It was not delivered so I phoned the store again to speak to the manager to find out when the ost would be delivered but I was put on hold and after 15 minutes I hung up. I went on the website and cancelled the order and within a few minutes received an email for a refund on the post. I was lucky that I could reuse all of the existing fence posts. I will never order from wickes online again the service was terrible.