We waited from 8am to 6pm for 52 packets of flooring and the delivery did not arrive; five calls to customer service and were told variously (a) the delivery could not possibly arrive that day and that the store had been mistaken to say that it would arrive that day, (b) that the delivery people had been at the flat and taken a photograph of the outside but that there was no one in, and (c) that they would chase and get a time slot for us, but with no response. We're still waiting.
8 years ago
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