Placed an order for Kiln dried logs on line..It was only on viewing the confirmation email I saw they had overcharged me by £44.97.. Spoke to their customer service dept. nice lady called Nicola agreed they had made a mistake and would get a manager to refund me the overcharge. The manager said he would arrange a voucher for me to spend at a wickes store of my choice.!! Come on customer care. Is that even legal.?
7 years ago
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