Placed a click and collect one hour order which took three hours. It was then too late to collect it the same day. On going to collect the order the following morning I was sent to the click and collect area and had to re-enter the store 3 times and wait 35 minutes before anybody could locate the fork lift driver even though 2 members of staff and gone to try and find him. Will go to Build Base in future . Terrible service at Rayleigh store every time
7 years ago
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