DREADFUL SERVICE DO NOT USE WICKES! A DISGUSTING FIRM!! I have been waiting for 9 months for the fitter to come back and fix the shower attachment. I have phoned Wickes customer services repeatedly. My attempts to speak to a manager or make a formal complaint are brushed off. I have been promised callbacks by the customer services team serveral times but never actually been called back. The treatment I have received from this firm has been APPALLING, totally DISGRACEFUL. The bathroom plus fitting cost in the region of £7000 and I used Wickes because of the 2 year guarantee which has proved to be a total waste of time. Anyone considering using them - I would advise you find an independent plumber as Wickes’ guarantee is WORTH NOTHING!!