On Saturday February 16th, Wickes delivery system has failed and when I was completing my online order I was asked to complete the order at that point skipping delivery details.I have been assured that I would be contacted later regarding the delivery details. My intention was to have a delivery done on Tuesday morning and I was happy to pay extra charge for morning delivery. Later on I have received email from Wickes notifying that my delivery would happen between 8 am and 6 pm on Tuesday. I have called customer services and explained that this is not suitable for me asking to change it to the morning delivery as I intended. I have been told that this would not be an issue and delivery slot would be changed. On Monday I have contacted customers services again to confirm the delivery timings and I have been told that the change was not done. As a result it was too late and I had to change my plans and be ready to be at home all day on Tuesday. On Tuesday, no delivery has been done between 8 am and 6 pm. I have contacted customer services and was told that driver was being delayed. As a result I had to cancel my plans for the evening and now I have to contact Wickes to figures out what to do next. No one from Wickes made any attempt to contact me on Tuesday to notify that any delay would occur