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Dp
Order not received on first delivery, had to phone and give a lost of what was missing (30+ items) as Wickes did not know, second delivery still had two items missing. UPDATE: 27.03.19 DO NOT EVER ORDER FROM WICKES After numerous attempts at delivering missing items, replacing faulty parts my order was eventually completed 7 weeks after the initial date. Wickes kept promising compensation and have offered £260. I estimate my total costs at £1000 but they refuse to consider a higher offer, citing the 'Furniture Ombudsman' guidelines. Never mind the moral obligation to provide goods as promised and paid for. They now say not to book a kitchen fitter until the complete order has been received and checked, despite the salesman recommending allowing a week after delivery date (the first date that is) and apparently this is in their terms and conditions.
6 years ago
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Wickes has a 1.5 average rating from 1,730 reviews