First of all I wouldn’t have given one star but I’ve had to so I leave a review! Absolutely disgusting customer service and rubbish website. I purchased an external door costing £530. It stated it didn’t come with a frame. I’d also checked in store and they told me the same thing. The guy had also looked online. Basically, they did do a frame but had labelled it under the manufactures name instead of the the name of the door! So now I have an expensive door with an unnecessary hardwood frame that doesn’t match and cost slightly less than the insulated perfect colour matched frame. Both in store and head office are rude ignorant and a bunch of liars. NEVER SHOP at WICKES!! The managers excuse was that his staff can’t know everything about their products! How about their premium products!!! Jesus, know something!