WightLink changed our booking twice and then a further delay of 40 minutes. Granted they let you know, when we were already on our way! Then the staff at Portsmouth were not the most helpful, maybe they were just weary from a delayed filled day. Lastly funny how they managed to keep delays under the 1 hour mark to avoid people claiming. Very poor, but everyone was in agreement that both companies that have control of the crossings are run purely for profit with very poor customer attitude and why should we care we have the monopoly.
6 years ago
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