I travelled with Wightlink recently and although the journey to the Isle of Wight was very good that was soon forgotten following my return journey. Although I was booked on an 8pm ferry and arrived in good time I was unable to board because it had been overbooked and had to wait for the 9pm ferry. This in fact did not leave until 9.20. The ship had been refurbished and had nice table and chairs on the deck where the food and drinks were being served and there was a children's play area. Although signs on board said dogs should be on the deck above this was not the case and there were numerous dogs on the deck with the food and drink and children and not a single member of staff around to put them right. The journey was horrendous with dogs barking at people and each other and there was no carpet on the floor to absorb this noise. I have not travelled with Wightlink for some time and it will be a long time before I travel with them again.