I had a viewing in Keswick today in Norwich and got off the bus where I was met with a single carriageway and no way of crossing the road safely to get to the property. Being 5 months pregnant and having previous trauma with a road accident, you can imagine my absolute panic. I called William H Brown, explained the situation and not long after Gordon, the agent I had being an absolute star! found me and took me to the property. Not only that but he also made sure I was able to return to the city without worry or stress! He is the absolute best. In addition to all of this an agent named Zack was at the property as well, he kindly showed me around, made small talk and we all had a bit of a laugh, which really put me at ease. They went above and beyond to make sure I was okay and comfortable which was amazing! I couldn’t have asked for better agents to have shown me that property! They’re both doing a fantastic job!